Privacy Policy

1. Introduction

Stackedtensor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI and advertising management SaaS platform and related services (the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, email address, and contact information
• Account credentials and authentication information
• Billing and payment information
• Company information and business details
• Profile information and preferences

2.2 Usage Data

We automatically collect information about how you use our Service:

• Log data, including IP addresses, browser type, and operating system
• Device information and unique device identifiers
• Usage patterns, feature interactions, and session data
• Performance metrics and error reports

2.3 AI and Advertising Data

In connection with our AI and advertising management services:

• Campaign data, ad performance metrics, and targeting information
• AI model inputs, outputs, and training data you provide
• Third-party platform integration data (Google Ads, Facebook Ads, etc.)
• Analytics and reporting data

3. How We Use Your Information

We use the collected information for:

• Providing, maintaining, and improving our Service
• Processing transactions and managing your account
• Developing and training AI models and algorithms
• Managing advertising campaigns and optimizing performance
• Providing customer support and technical assistance
• Sending important notices, updates, and promotional communications
• Conducting research and analytics to improve our services
• Ensuring security and preventing fraud or abuse
• Complying with legal obligations and enforcing our terms

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service, including cloud hosting, payment processing, analytics, and customer support providers.

4.2 Advertising Platforms

With your consent, we may share campaign data with advertising platforms (Google, Facebook, etc.) to manage and optimize your advertising campaigns.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication mechanisms
• Secure data centers and infrastructure
• Employee training on data protection practices

6. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. We will delete or anonymize your information when it is no longer needed, unless longer retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access, update, or delete your personal information
• Restrict or object to certain processing activities
• Data portability and the right to receive your data
• Withdraw consent for processing based on consent
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at privacy@stackedtensor.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws through appropriate safeguards, including standard contractual clauses and adequacy decisions.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: